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Our story began in 1971 when Adam Piper started his career as an auto body repairman. In 1979, after years of improving his expertise and craftsmanship in the field, Adam purchased a small four-man shop in Mountain View, CA…FCC Auto Body. This small shop would eventually become FCC COLLISION CENTERS by 2005. Adam’s strong commitment to treating customers as family remains a cornerstone of the business.
As sales increased and the company grew, FCC Auto Body expanded to the current site in Mountain View in 1987. Successful business management and local leadership roles in the industry helped Adam further expand to a second shop in Milpitas in 1995.
A strong commitment to high-quality service, along with Adam’s dedication to training staff and technicians in the latest equipment and techniques proved to be the best foundation for FCC Auto Body’s continued growth.
Adam’s sons, Matt and Jason, joined him in the collision repair industry in 1995 and 1997. Sharing their father’s entrepreneurial spirit, both Matt and Jason were motivated to become part of the legacy of pride, quality craftsmanship and customer service that Adam had built over the years.
In 2005, Adam and his sons became partners in the new and updated collision repair facilities known as FCC COLLISION CENTERS, with Matt managing FCC COLLSION CENTERS-Mountain View and Jason managing FCC COLLISION CENTERS-Milpitas.
Today, FCC COLLISION CENTERS thrive on the Piper family standard for customer service and quality repair that has led to industry leadership in the field. The creative ability of the team and continued success in the collision repair industry allowed them to add a third shop in Sunnyvale in 2011. The three shops are successful as a result of a strong core value of consistent and reliable teamwork, the secret to FCC COLLISION CENTERS’ high customer satisfaction scores. The Piper family owners, along with each employee at all three locations, work together as a team dedicated to quality repair, reliability and each customer’s satisfaction.
Stop by any one of FCC COLLISION CENTERS auto body repair shops and you’ll find unmatched customer care, sincere concern and “Craftsmanship You Can Always Count On”.ADAM PIPER
Adam has been a member of the Santa Clara County Chapter of the California Auto Body Association Board of Directors since 1983. His continuous service as a Board Member included five years as Chapter President. In addition, Adam also served as Committee Co-Chair of the then newly formed Definitions Committee for the Collision Industry Conference in 1994-96.
Matt and Jason Piper, Adam’s sons, joined the family collision repair business in the early 1990s, bringing Adam’s philosophy of unmatched family care and craftsmanship to the business. Adam sold the original FCC Auto Body, Inc. in 1997, but re-entered the auto repair business, along with his sons, Matt and Jason, as managers and partners, in 2005.
Adam, Matt and Jason called the new businesses, FCC COLLISION CENTERS, and together quickly re-established their unmatched reputation for quality collision repair and customer service in the Mountain View and Milpitas markets. While re-connecting with and adding to their loyal customer base, the businesses became successful enough to expand to a third location in the fall of 2011, FCC COLLISION CENTERS-Sunnyvale.
Matt and Jason are now the site operators of the shops, while Adam handles the marketing. All three continue to ensure that FCC COLLISION CENTERS maintains memberships in the California Auto Body Association, The Society of Collision Repair Specialists, The National Federation of Independent Businesses and the Better Business Bureau. In addition, all locations are ICAR GOLD certified, and are also Verifacts VQ Medallion shops. These achievements mean that all personnel, management and technicians, complete classes and testing in auto body repair, paint and management. Management also requires all personnel to enroll in any workshops or classes offered by original manufacturers or auto paint companies. These performance standards assure our customers that our staff’s training is constantly up to date with the latest collision repair industry and original manufacturers’ standards.
The father and sons team looks forward to the opportunity to grow the family business with future plans to expand to five different locations.
The long-term goal for the company owners is to ensure that FCC COLLISION CENTERS will thrive for several more generations, while continuing on as the standard bearer for quality auto body repair and excellent customer satisfaction throughout the Bay Area.
JASON PIPER
FCC COLLISION CENTERS Co-Owner, Jason Piper, holds college degrees in Accounting and Production and Operations Management. After graduation, Jason spent two years working as an accountant, before realizing that his true vocation was in collision repair, customer service and entrepreneurship. Jason also spent time working in auto body repair with a large corporate consolidator as an Area Manager, before joining his father and brother in 2005. His 20+ years of experience with big business and financial analyses has proven invaluable in helping to prepare the businesses for transition into the future.
Jason is the General Manager at the Milpitas shop, manages the day-to-day operations, oversees and maintains all DRP relationships and works daily with Adam and Matt on all intercompany issues. Additionally, Jason handles all HR, IT, finance and accounting functions for all three shops and shares an ownership position with Matt at FCC COLLISION CENTERS-Sunnyvale.
MATT PIPER
FCC COLLISION CENTERS Co-Owner, Matt Piper, attended California State University at San Diego before starting his career in auto body repair working for his father at the original FCC Auto Body, in Mountain View. Matt quickly rose from office assistant to senior estimator. When Adam sold the shops in 1997, Matt stayed on with the new ownership, a large corporate consolidator, for the next 6 years and was ultimately promoted to General Manager, moving from shop to shop to upgrade the management team at each site. When the new ownership went out of business in 2005, Matt joined his father and brother in the creation of FCC COLLISION CENTERS. Currently, Matt is General Manager of the Mountain View facility, managing day-to-day operations, overseeing all DRP relationships and maintaining a high degree of customer service and satisfaction at FCC COLLISION CENTERS-Mountain View. In addition, Matt shares an ownership position with Jason at FCC COLLISION CENTERS-Sunnyvale.
THE TEAM
Adam, Matt and Jason each bring his own unique talents and expertise to the team while also providing a creative synergy and cohesiveness to the partnership. The family members all work together seamlessly as active owners involved in the day-to-day operations of all three FCC COLLISION CENTERS locations.
Together the Piper family takes great pride in a proven, singular devotion to our strong standard of Quality, Service and Dependability. This standard is clearly demonstrated in the pride of workmanship that runs from father to sons to employees. Our high standards for personalized customer service and our demonstrated and consistent ability to adapt to the changing needs of our customers remains the cornerstone of our Business Philosophy:
“WE WANT TO PROVIDE OUR CUSTOMERS WITH A SERVICE AND REPAIR EXPERIENCE THAT CONSISTENTLY SATISFIES EACH INDIVIDUAL’S NEEDS AND EXCEEDS INDUSTRY STANDARDS.”
Sunnyvale
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Adam Piper
Owner / GM
Adam (Dad) started as an auto body tech in Monterey in 1971. He purchased a small 4-employee shop in Mountain View in 1979. He has been on the California Auto Body Board from 1983-to date and has been president 4-times. One of his greatest business successes has been his sons, Matt and Jason, joining him in the family business. Adam is a proud father. He enjoys being a part of the industry, spending time with friends, his three sons and daughter.
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Hector Gamboa
Prod Manager
Hector is a very dynamic employee satisfying both our production management and body technician roles at our Sunnyvale location. He brings a great deal of experience and knowledge regarding OEM collision repair standards. As the production manager in our smallest FCC location, Hector wears many hats! Hector enjoys his weekends and spending time with friends and family.
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Danny Chao
Estimator
Danny is working as an estimator at our newest location, Sunnyvale. He has always had a passion for working with cars. After college he began his career in the insurance industry as a liability adjuster. He transitioned into the collision repair industry working his way up from part and production to estimator/manager.
Danny enjoys trying different ethnic food and traveling to different parts of the world. He has a wife and a son and hopes to one day visit Mongolia.
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Sheldon Jo
Estimator
Sheldon got his start in the collision repair industry over a decade ago as an adjustor for Farmers Insurance. After a couple of years, he switched over to the collision repair side. He has been the general manager of two auto body shops and began his time with FCC as an estimator. He is currently helping to manage the newest FCC location in Sunnyvale.
Sheldon is a graduate of the US Naval Academy and sits on the board of directors of a non-profit organization, AUM - Arts Unity Movement. He also teaches meditation and practices energy healing.
Milpitas
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Jason Piper
Owner / GM
Having been raised in an auto body family, I have always had a passion for the business from customer service, quality, production efficiency to financial analysis. After completing two degrees in accounting and production and operations management at CSU, Chico, I perused a career in accounting. Now as part of the family business I GM the Milpitas location, share responsibility for Sunnyvale and manage the accounting and bookkeeping function for the company.
I love cycling and triathlon and support my daughters (7 and 8 yr olds) in their activities including, high comp soccer, triathlon, cycling and swimming!
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Greg Folden
Asst Manager
At 19 years of age, right from high school, Greg joined the family business. Since then, Gregs spent 16 year refining his customer service, direct repair program management and technical knowledge. Currently, Greg works as the Assistant Manager for our Milpitas location.
When not at work, Greg is actively involved with his church, enjoys cycling, and spending time with his wife and 3 daughters.
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Wendy Chiu
Office Manager
In addition to her work as Office Manager at our Milpitas shop, Wendy also supports Jason Piper on bookkeeping and accounting functions for all of FCC and assists in all administrative functions of the business.
Originally from China, Wendy can fluently speak both Mandarin and Cantonese. This helps our Chinese customers to feel even more welcomed at FCC by ensuring they have the option to communicate in their native tongue which they love.
When Wendy isnt working, she enjoys weekend get togethers and spending time with her family.
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Rich Gundo
Parts Manager
Rich is the Parts Manager at our Milpitas location. He has a critical role in the company in that he must correctly order the parts necessary to complete the repairs that come through the shop. He interfaces with our estimators, technicians, painters, dealerships and accounting department to complete the entire parts procurement and dispatch process. Rich enjoys spending time with his wife, loves the outdoors, and is an avid mountain biker and fisherman.
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Chris Homer
Prod Manager
Chris is the original FCC employee ? - Hes served as an extremely loyal technician and production manager since 1995. Chris knows just about everything you need to know about properly fixing a car and collision repair. In his current role, Chris is responsible for dispatching, assisting in repair blueprinting, quality processes, and production department scheduling. Also, Chris runs the crew at our Milpitas location.
Outside of FCC, Chris lives a happy life with his wife and is an active member of his church.
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Darius Vasquez
Estimator
Darius is our newest office addition in Milpitas. He is a very experienced estimator and prides himself on his customer service skills. Darius works closely with his customers and insurance companies to effectively get their cars returned to pre-accident condition. Darius enjoys spending time with his wife and is an active member in his church.
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Amber Whittenburg
Corporate social responsibility
Amber is the happy face behind the counter at our Milpitas location. She is our CSR. She is responsible for managing the phones, greeting customers, checking in vehicles and dispatching cars to production. Amber enjoys supporting her son in his competitive sports and spending time with friends.
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Chris Sanchez
Estimator
Currently an Estimator at our Milpitas location, Chris brings his many years of collision repair experience and knowledge as a prior shop owner to better help FCCs customers. Most notably, Chris is known for his devotion to working hard for his peers and his customers; and as a Spanish speaker, Chris helps to ensure our Hispanic customers feel completely at home.
When not at FCC, Chris enjoys listening to music and spending time with friends and family.
Mountain View
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Matt Piper
Owner / GM
Matt started at FCC initially as a summer job while he was in high school and after working various jobs after college, he came on as an office assistant and progressed to estimator. Worked at several shops owned by a collision repair consolidator as an estimator and general manager. Primarily is responsible for operating the Mtn. View FCC and helps oversee the Sunnyvale location
Matt is an avid reader and seeker of obscure and arcane knowledge. Studies yoga and Brazilian jiujitsu and is interested in delving into the nature of reality and the self. Has a black Chihuahua named Killer.
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Rob Hurd
Parts Manager
Rob began working in the auto repair industry with Peterbilt at one of their semi truck collision repair facilities. While there, Rob rose through the ranks from shop helper to bodyman to manager. As a part of the FCC family, Rob operates our parts procurement department and assists Joey in production.
In his spare time, Rob enjoys scuba diving, photography, vegetable gardening and loves cooking .
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Cindy Llamas
Office Manager
In her post as receptionist/administrative assistant, Cindy runs the administrative duties for the FCC front office making sure that the proverbial trains run on time.
A lover of fast cars and fast motorcycles, Cindy hopes to also have her own cosmetology salon. As a backup plan, Cindy plans to win the lottery.
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Joey Smith
Prod Manager
Joey got his start in the collision repair industry while at M2 Collision working with Matt Piper. When Matt Piper left to found FCC with his father and brother, Joey followed suit and has been with FCC ever since. Joeys been promoted from Parts Manager through a variety of positions to his current title as Production Manager. In this post, Joey supports all areas of operations.
In his off-time, Joey is a high level softball player and travels the country participating in softball tournaments.
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Raul Canales
Estimator
After entering the collision repair industry in 1975, Raul rose from Lot Person to Manager through his dedication to auto body repair. In addition, Rauls worked extensively in the insurance industry as a senior claims adjuster. As a part of the FCC family for the past four years, Rauls utilized this auto insurance industry experience to better serve FCCs customers.
When not at the shop, Raul is highly active in his church. He serves as president of a Christian Motorcycle Ministry. Married 33 years, Raul has a son and daughter, as well as 5 grandchildren.
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Mike Privitt
Estimator
A lifelong car enthusiast with auto-racing dreams, Mike took automotive classes in high school and was eventually hired on full time at a collision repair shop in 1987. In his collision repair career, Mike worked as a lot person, estimator, and manager. Mike joined the FCC family in 2012 as an estimator.
When not working, Mike loves hanging out with his wife and daughter; usually biking in the Summer while skiing and snowboarding in the Winter.
